Maintenance Request Form

Susan Hwe Johnson

650- 271-5741 Office
650-475-7127 Fax

MAINTENANCE REQUEST FORM

All requests for maintenance or repairs must be made in writing. Please complete this form and email it to us at PM@RetreatoRE.com or fax it to 650-475-7127. For emergency repairs you may call the office (650) 271-5741 and then follow up by completing this form.

After hour emergencies please call our answering service at (650) 271-5741.

We will contact you with a specific date and an approximate time of our intent to make the repairs you’ve requested. This notice constitutes our written notice to you of our intent to enter your unit. By submitting this from you acknowledge that this notice meets our requirement to notify you in writing, 24 hours in advance, of our intent to enter your unit.

* Resident's Name(s):

* Property Address and Unit #:

* Resident's Phone Number(s):

Email Address:

* Describe the problem. Give as much detail as possible including exact location, make and model number if applicable.:

* Do you have any pets?

YesNo

Do you have an alarm? If so what is the code?:

* May we use our keys to enter your unit?

NoYes

* If Yes, please indicate date and time to enter your unit.

* If No, please indicate date and 4 hours window you'll let maintenance in.

Is there any additional information we should be aware of?:

* Submitted by:

* Date:

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